Creig & Beinn safety notice – issued 17th June 2022

Applies to Islabikes Creig 20, Beinn 24, Beinn 26 & Beinn 27 sold between 5th October 2019 and 16th May 2022.

We’ve had one report of a fork separating on a Beinn 26 which meant that when the bicycle was lifted off the ground, the fork dropped out. No-one was injured.

If you own one of the affected models, DO NOT use the bike while we complete our investigation.

We will contact affected owners no later than Thursday 23rd June to update them on our investigation and how we intend to put this right.

For those who bought a second-hand Islabike from the affected batches, please email us your name, phone number and frame number to info@islabikes.co.uk. We will look after you as though you bought the bike directly from us.

We are very sorry for the inconvenience this causes our customers; safety is our first priority.
 

Identifying the affected models

Creig 20

This notice affects all Creig 20 models sold to date. It does not affect Creig 24, 26 or 27.

Beinn 24 / Beinn 26 / Beinn 27

This notice affects all Beinn 24, Beinn 26 and Beinn 27 models purchased after 5th October 2019. If your Beinn 24, Beinn 26, or Beinn 27 has a frame number within the following ranges, your bicycle is affected:

• AA90502551 - AA91218415
• AA00129855 - AA10555391

The failure was on a Beinn 26, why are the Creig 20, Beinn 24 and Beinn 27 affected?
The Creig 20, Beinn 24, Beinn 26 and Beinn 27 all share the same fork design and manufacturing method where the steerer and crown are bonded together. It is this bond that has failed in the reported case.

What is the risk to my child if they keep using their bike?
We evaluate risk by considering the likelihood something will happen, and the severity of injury if it happens. Based on what we know so far, we consider continuing to use your child’s bike high risk because fork failure could result in severe injury, or death.

I have an Islabike not mentioned in this safety notice, is this affected?
No. The construction methods on our other forks are entirely different to those on the Creig 20, Beinn 24, Beinn 26, and Beinn 27. 

If you still have questions, please email us: info@islabikes.co.uk, or phone: 01584 708383