Returns

We accept returns as follows:

Unwanted items

We accept returns for unused items within 30 days of delivery. Please post them back to us clearly stating the following information:

• Order number
• Order name
• Refund required

Refunds will be credited to the original payment card within 10 working days of receipt.

Faulty items/incorrect item sent

Please email or telephone us with the following information:

• Order number
• Order name
• Brief description of the fault
• Whether you would like a refund or replacement

We will then contact you with our proposal to resolve the problem.

Send parcels to:

Islabikes Returns
Church Farm Studios
Stanton Lacy
SY8 2AW

Contact details:

info@Islabikes.co.uk
01584 708 383
(9am – 5pm Monday to Thursday)